We built pk2car to be a source of entertainment — nothing more, nothing less. Our responsible gaming programme gives every Pakistani player the tools, information, and support to stay in control of their gaming at all times.
At pk2car, we genuinely believe that online casino and sports betting — whether it's a PSL cricket match, a live roulette table, or a favourite slot — should be a form of relaxation and entertainment. For the overwhelming majority of our players across Karachi, Lahore, Islamabad, and Faisalabad, it stays exactly that.
But we also know that for a small number of people, gaming can become something more serious. Problem gambling is a real condition, and it can affect anyone regardless of age, income, or background. That is why responsible gaming is not an afterthought at pk2car — it is woven into the foundation of everything we do.
Our platform is built with a full suite of player protection tools that put you firmly in control. From deposit limits and session timers to temporary cooling-off periods and permanent self-exclusion, pk2car gives you the power to define your own boundaries — and we enforce those boundaries without question.
Our Promise: pk2car will never market aggressively to a player who has set responsible gaming limits, requested a cooling-off period, or self-excluded. Once a limit is in place, it is in place — full stop.
Every pk2car account comes with these protections built in — no extra setup required. Find them all in your account dashboard under "Responsible Gaming".
Set a maximum daily, weekly, or monthly deposit amount in PKR directly from your account settings. Once you reach your limit, no further deposits are accepted until the period resets. Limit reductions apply immediately; increases require a 24-hour waiting period to prevent impulsive decisions.
Define how long you want each gaming session to last — from 30 minutes up to 8 hours. When your session timer expires, you will be automatically logged out. A five-minute warning notification is sent before time is up so you can wrap up naturally without being caught off guard.
Cap the total amount you are willing to lose within a defined period. Once your loss limit is reached, your account is temporarily restricted from placing further bets until the limit period refreshes. This tool is particularly effective for players who find it difficult to stop during a losing run.
Request a short break from gaming — 24 hours, 48 hours, or up to 30 days. During a cooling-off period your account is suspended for betting and deposits. You can still log in to view transaction history and withdraw existing balances. The break activates instantly upon request.
If you feel that gambling is becoming a serious problem, you can permanently or long-term exclude yourself from pk2car for a minimum of six months and up to five years. During exclusion, your account is fully locked, all marketing communications are stopped, and no new accounts may be opened from the same details.
Enable pop-up reality check notifications that appear at regular intervals (every 15, 30, or 60 minutes) while you are logged in. Each notification shows how long you have been playing and your net win or loss for the session, giving you a clear, objective picture of your current gaming activity.
pk2car enforces a strict minimum age requirement of 21 years for all registered players. This is not a formality — it is a hard technical restriction that is verified through our KYC process before any withdrawal can be made.
If our verification team identifies any indication that an account holder may be under 21 years of age, the account is immediately suspended pending identity confirmation. Any funds deposited by a player found to be underage will be returned to the original payment method after administrative review.
Parents and Guardians: If you believe a minor in your household has accessed pk2car, contact us immediately at [email protected]. We will act within 24 hours to suspend the account and return any deposited funds.
We also strongly recommend using parental control software such as GamBlock, Betfilter, or Gamban if underage individuals share devices with adults who use pk2car. These applications can prevent access to gaming sites at the device level, providing an additional layer of protection beyond our platform controls.
to register, deposit, and play on pk2car. By creating an account, you confirm you meet this age requirement and accept full responsibility for your gaming activity.
Problem gambling rarely develops overnight. It typically begins subtly and escalates over time. Being honest with yourself about the following warning signs is the first and most important step toward getting back in control. If several of these apply to you, please use our self-exclusion tool or contact our support team immediately.
The following questions are adapted from internationally recognised problem gambling screening tools. They are designed to help you reflect honestly on your relationship with gambling. There are no right or wrong answers — only honest ones.
If you answer "Yes" to three or more of these questions, we strongly encourage you to use our cooling-off or self-exclusion tools, or to reach out to a qualified support organisation. You do not have to be at rock bottom to ask for help — reaching out early makes recovery significantly easier.
Confidential: Your responses to this self-assessment are entirely private. pk2car does not track or record how you answer these questions. This tool exists solely for your own personal reflection.
3 or more "Yes" answers? Consider activating self-exclusion or contacting our support team at [email protected] for a confidential conversation about your options.
Setting limits on your pk2car account takes less than two minutes. Here is exactly how to do it from your account dashboard:
If you are in a moment of crisis and need to stop playing immediately, you do not need to navigate the full settings menu. You can request emergency self-exclusion by contacting our responsible gaming team directly — we will process your request within one hour, any time of day or night.
Email (Fastest):
Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered email address. We will confirm activation within 60 minutes, 24 hours a day.
Live Chat:
Open the live chat widget on any page of pk2car.app, type "Responsible Gaming" in your first message, and you will be connected directly to a trained support agent who can activate limits or exclusion on your behalf in real time.
Important: Once self-exclusion is active, you will not be able to reverse it for the full exclusion period selected. This is intentional. The minimum exclusion period is 6 months. No exceptions will be made regardless of circumstances during the exclusion window.
If you feel you need support beyond what pk2car provides, we encourage you to reach out to internationally recognised responsible gaming organisations. These organisations offer free, confidential support and are staffed by trained counsellors experienced in problem gambling:
Thousands of players across Pakistan enjoy pk2car every day as a safe, fun form of entertainment. Join them — and start with your responsible gaming limits already in place.
21+ only · Play Responsibly · Set Limits Before You Play